19th to 21st November 2024, RTC Thailand, Bangkok

From November 19th to 21st, 2024, the WCO Regional Workshop on Training Management was hosted at RTC Thailand with the sponsorship of the Customs Cooperation Fund Japan (CCF/Japan). This WCO workshop, part of a two-year project initiated by ROCB A/P in 2023, provided participants with valuable insights into various aspects of training management and development in Customs administrations across the Asia-Pacific (A/P) region. The workshop focused on enhancing training systems, addressing challenges, and sharing best practices in line with WCO’s capacity-building goals.

A total of 31 participants from 28 Customs administrations attended the workshop. The workshop aimed to enhance the training management capability of the Members in the A/P Region, providing a platform for participants to discuss common challenges and exchange experiences and insights. Mr. Jun Tajima, Head of ROCB A/P, Mr. Takashi Nakao, Director of International Technical Cooperation, Customs and Tariff Bureau, Ministry Finance Japan, Ms. Asuka Nagamatsu, Program Manager and Ms. Aksara Mackhawiman, Assistant Program Manager of ROCB A/P, served   as facilitators for the workshop.

Key topics of the workshop included strategy for knowledge sharing within Customs administrations. Facilitators also introduced the first draft of the Compendium on Training Management in A/P region, a resource to help Member administrations improve their training managements.

The workshop also focused on strategic areas on training such as identification of needs, designating and training of trainers, evaluation of training, and also it covered partnership with external partners, gender equality and diversity and utilization of the WCO Tools and Workshops in Customs administrations. Presentations from participants provided practical examples and key solutions to these challenges. Participants were provided a chance to an observation tour to the RTC Thailand (Thai Customs Academy).

The workshop concluded successfully, with participants gaining valuable knowledge and insights from the region. We strongly believe that this collaborative approach fostered a deep understanding of shared challenges and innovative solutions, and enhanced the collective expertise of the participants.

For more information, please contact rocb@rocbap.org