2nd – 6th September 2024, RTC Fiji in Suva

From 2nd – 6th September 2024, the WCO Sub-regional Workshop on Training Management was held at RTC Fiji sponsored by the Customs Cooperation Fund Japan (CCF/Japan). This workshop marked the third workshop of a two-year project, initiated by ROCB A/P in 2023. The workshop brought together participants from 9 Customs Administrations. The primary focus of the workshop was to enhance the training management capability of the Members in the Asia Pacific Region. It provided a valuable platform for participants to discuss common challenges and exchange experience and insight. Mr. Jun Tajima, Head of ROCB A/P, and Ms. Aksara Mackhawiman, Assistant Program Manager, attended the workshop as facilitators.

During the workshop, the facilitators introduced WCO Tools related to Human Resource Development (HRD), including the introduction to training process and training system. They also shared the challenges gathered from the Members through the ROCB A/P survey in 2022 and the RTC Heads' Meeting in 2023, and highlighted successful practices sharing from Members. Then, the facilitators led the discussions on crucial aspects of training system. These sessions provided a platform for the participants to actively contribute, sharing valuable insight, good practices in their respective Administration. This collaborative approach fostered a rich exchange of knowledge, allowing the participants to learn from diverse perspective and innovative practice across different Administration in the region. The discussion included the topic of the Gender Equality and Diversity (GED). This session started with an overview of WCO Tools on GED, followed by a presentation on the initiative program of a member. Participants then engaged in the discussion on the role of the HR in promoting the GED in the workplace.

Participants engaged in two hands-on exercises. The first exercise involved designing a training course allowing them to apply theoretical knowledge to practical scenarios. The second exercise focused on crisis management, challenging participants to respond effectively to unexpected challenges. These activities not only consolidated participants’ understanding of the contents but also developed the problem-solving and adaptability on real-world situations.

The workshop concluded successfully, with participants gaining valuable knowledge and insights from the fellow Members in the region. This collaborative environment fostered a deep understanding of shared challenges and innovative solutions, enhancing the collective expertise of participants.

For more information, please contact rocb@rocbap.org